At Parvatam Organics, we strive to ensure the highest quality standards. However, if you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
Due to the consumable nature of our products, returns are accepted only under the following conditions:
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Product is unopened and unused
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Original packaging is intact
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Return request is made within 7 days of delivery
Products that are opened or used cannot be returned for safety and hygiene reasons.
2. Damaged or Incorrect Products
If you receive:
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A damaged product
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An incorrect item
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A defective package
Please contact us within 48 hours of delivery with:
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Order number
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Photos of the product
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Description of the issue
Email: parvatamorganics@gmail.com
We will arrange a replacement or refund after verification.
3. Refund Process
Once your return is approved:
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Refunds will be processed within 5–7 business days
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Amount will be credited to the original payment method
Shipping charges (if applicable) are non-refundable unless the error was on our part.
4. Cancellation Policy
Orders can be cancelled:
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Before dispatch only
Once shipped, orders cannot be cancelled.
5. Non-Returnable Items
We do not accept returns for:
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Opened or used products
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Items purchased during sale/discount (unless damaged)
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Products returned without prior approval
6. Contact for Returns
Parvatam Organics
📧 parvatamorganics@gmail.com
📞 +91 9045204414